作　者：孙 斐
关键词：公共价值； 网络治理； 治理绩效； 绩效评价
摘　要：

网络治理在全球范围内逐渐成为一种趋势，然而网络治理并不是万能的，它也面临着失灵风险。克服网络治理的失败或无效，需要对网络治理绩效进行评价。然而，缘起于新公共管理理论的传统绩效评价，无法将视野聚焦于公共价值、关系等网络治理的核心要素，难以清晰地刻画出网络治理绩效的全貌，致使其适用性式微。公共价值管理理论与网络治理存在内在的契合性，并且它有助于揭示出网络治理运行的逻辑。因此，基于公共价值管理理论来构建网络治理绩效评价框架，并在此基础上发展出绩效评价的维度、标准和测量方式，既可为矫正网络治理失灵提供指导方向和实现路径，又可为构建网络治理绩效评价体系奠定基础。

A Public Value Creation-based Framework for Assessing the Performance of Network Governance
 

Sun Fei （Lanzhou University）

Abstract:Network governance,as an effective governance model stressing participation,negotiation,interaction,and cooperation between network members,is increasingly popular around the world.However,as a way to solve market failure and state failure,governance is not almighty,but faces risk of failure.To overcome the failure or ineffectiveness of network governance,it is needed to evaluate network governance performance,so as to continuously improve network governance quality.Traditional performance evaluation originating from New Public Management,has the notable feature of managerialism,and its essence is instrumental.It tends to evaluate the efficiency,effectiveness,and economy of management operation and program results,which successfully solves the problem of efficiency improvement of public sector,but not very valid when facing network governance.This is because:(1) traditional government performance evaluation only focuses on the single value,lacking the responsiveness to multiple public values; and(2) it focuses on individual performance,lacking of the concern on relational performance.To develop the performance evaluation framework for network governance,the paper turns the eyesight to public value management theory.On one hand,public value management theory focuses on public value creation and value balance,which is consistent with multiple values pursued by network governance; on the other hand,the concept of collective preference is helpful to evaluate relational performance.Just because of the consistency of public value management theory with network governance,it can well disclose the functioning logic of network governance,and deeply explore its most important dimension:relationship.The performance evaluation framework and methods based on these can showcase the full picture of network governance performance.
Based on public value management theory,the paper develops a network governance performance evaluation framework consisting of  three dimensions(i.e.,production performance,operational performance and relational performance),by drawing lessons from previous research findings related to cooperation network,policy network,network performance,governance network and governance performance.Production performance focuses on public values,such as efficiency,effectiveness,and economy; operational performance stresses the ones,such as legitimacy,accountability,accordance and stability; relational performance pursues the ones,such as trust,satisfaction,and commitment.Based on these,the paper analyzes the evaluation standards and measurement ways of public values in every dimension.
Furthermore,it discusses the relationship between production performance,operational performance,and relational performance.As far as importance is concerned,relational performance precedes operational performance,and operational performance is superior to production performance.However,it doesn’t mean that the type of performance at a higher level of importance can replace those at lower level,instead,they are mutually connected and dependent,and together consist of the basic dimensions of network governance performance evaluation.In view of the contradiction risk existing between the three dimensions,especially the potential conflicts between values contained in every dimension,it discusses the dynamic balance between the three dimensions based on network life cycle theory by drawing from the value management strategy proposed by Thacher and Rein in 2004.Although performance evaluation dimensions and standards developed by the paper are difficult to measure to some extent,a proper performance evaluation method has been designed for network governance.Therefore,the findings of the paper not only provides the guidelines and ways to rectify network governance failure,but also lay the foundation of constructing network governance performance evaluation system.
 

Key words:public value; network governance; governance performance; performance evaluation

 

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